Privacy Policy

Effective Date: January 1, 2025

Broadsight Technology Corporation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your data when using our B2B SaaS platform.

1. Information We Collect

We may collect and process the following types of information:

• Account Information: Contact details such as name, email, company name, and job title.
• Usage Data: Information about interactions with our platform.
• Customer Data: Any data uploaded, transmitted, or processed by our users through the platform.

We do not collect sensitive personal data, and our clients are responsible for ensuring that they do not upload such data into our platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Communicate with you regarding support, updates, and service notifications.
• Monitor platform usage and enhance security.
• Comply with legal obligations.

We may generate aggregated and anonymized statistics based on usage data for service improvement and performance monitoring. These statistics do not identify any individual or client.

3. Data Storage and Security

We store all data securely on AWS (ca-central-1 region in Canada) and MongoDB to maintain Canadian data sovereignty in compliance with applicable privacy laws. Security measures include:

• Access Control: User authentication through AWS Cognito.
• Encryption: Secure data storage and transmission using industry standards.
• Monitoring: Continuous security audits and real-time system monitoring.

4. Data Sharing and Third Parties

We do not sell, rent, or share personal or customer data with third parties, except:

• Cloud Hosting & Security: We use AWS and MongoDB for secure data storage and processing.
• Legal Compliance: We may disclose data if required by law or a valid legal request.

We do not transfer data outside Canada unless required by law or explicitly agreed upon.

5. Data Retention and Deletion

• We retain customer data as long as necessary to provide services or as required by law.
• Upon request, we will delete data within two business days, except where retention is required for legal compliance.
• Clients must ensure they remove or export their data before terminating services. If any data remains 30 days post-termination, we may delete it permanently.

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access, update, or correct your data.
• Request deletion of your data.
• Restrict or object to data processing.

To exercise these rights, contact us at info@broadsight.ca

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our platform or email.

8. Contact Us

For questions about this Privacy Policy, contact us at:

Broadsight Technology Corporation
Email: info@broadsight.ca